Shipping Policy
Shipment Processing Time
All orders are normally processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If I am experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, I will contact you via email.
Shipping Rates and Delivery Estimates
UK Shipping is free on all orders.
Please note, delivery delays can occasionally occur.
Shipment Confirmation and Order Tracking
You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). Tracking is provided on a by-courier basis and I do not guarantee it.
Damages
Alluring Secret is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim. I might consider re-shipping orders on a case-by-case basis if I consider it appropriate.
Missing or Lost Packages
If your tracking information shows that your package was delivered, but you have not received it, please check with neighbours or other household members. If you still cannot locate it, please contact the shipping carrier to file a claim. We are not responsible for lost or stolen packages once they have been marked as "delivered" by the carrier. I might consider re-shipping orders on a case-by-case basis if I consider it appropriate.
Changes to This Policy
I may update our Privacy Policy from time to time. I will notify you of any changes by posting the new policy on this page. I encourage you to review this policy periodically.